K2 Service consuming high memory

  • 24 November 2015
  • 1 reply
  • 7 views

Badge +3

Hi,

 

We are recently facing the high memory usage for the K2 service in our server.

Please find below for the things we have in our environment:

i.    No loops/polling for any of the workflow
ii.   No preceding/succeeding/start rules for any of the workflow

iii.  No smart object calling DB

iv.  We are sending email sending on user action

v.   Approx. 200 workflows will be in open state for 1 yr, another 200 workflows will be in open state 2 yr

vi.  Also, we have one WCF service hosted in IIS on K2 server(having designer and workspace on same IIS). This WCF is used by our other team to instantiate K2 workflow.

 

Is any of the above setting causing this issue?

Kindly help in figuring out this issue. It's a high priority.

 

Thanks,

Chetan

 

 

 


1 reply

Badge +6

Hi,


 


It depends on what was running on your processes. When K2 Service consume high memory, there are a lot of factors which can take place(e.g. running instances, heavy load).


 


It might be helpful to get assistance from K2 support by logging a ticket with them so that they can assist you with it. 

Reply