Kerberos Issue after change server hardware except hard disk

  • 25 September 2011
  • 1 reply
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Badge +3

Hello everyone,


I have a k2 server farm which consist of 3 servers as below:



  • K2 Server -> Server A
  • SharePoint Server -> Server B
  • Clustered Database -> Server C

I setup the Kerberos and K2 was running without any issues. last week, IT operation moved the hard disks of K2 server to new Server which Server D and they restarted the server. after that, K2 does not work and I run the configuration wizard in order to reconfigure the environment and K2 run but I found the following error in the K2 server:

On k2 server:
-----------------------------------------------------------
A Kerberos Error Message was received:
on logon session
Client Time:
Server Time: 9:46:54.0000 9/22/2011 Z
Error Code: 0xd KDC_ERR_BADOPTION
Extended Error: 0xc00000bb KLIN(0)
Client Realm:
Client Name:
Server Realm: Domain.com 
Server Name: k2service@Domain.com
Target Name: k2service@Domain.com@Domain.com
Error Text:
File: 9
Line: e2d
Error Data is in record data.
------------------------------------------------------------------------


Is this error require to configure the Kerbores again in the environment?


1 reply

Badge +11

If Kerberos was set using the old machine name, you will need to delete those and add them for the new machine name.  Take a look at the section of the installation guide that talks about setting Kerberos.  Don't forget to delete the old Kerberos entries.

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