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Workflow Hero

Creating Word Document using Nintex Workflow - Nintex Bug

I have a documents library with custom made template for it. when I create a document in the library using the template, it works fine. However, when I try creating it in a workflow using "Create Item" action, the document created cannot be opened because of its content... How to fix this issue? Is it a bug with nintex?

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Workflow Hero

Re: Creating Word Document using Nintex Workflow - Nintex Bug

Are you using Nintex Workflow On-Prem or O365?

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Re: Creating Word Document using Nintex Workflow - Nintex Bug

Had same issue for our on-prem setup.

Fixed it by creating a document library that was associated with a content type. I then uploaded a template on the content type. The trick I found was to use a DOCX file, not a DOTX as the document template. When I used DOTX, the following error message appeared:

We're sorry. We can't open MyDocument.docx because we found a problem with its contents...

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