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Users are unable to upload attachments to smart forms (applies to more than one workflow). Error message appears once attachment object is used:
'[file name]/0 bytes/The file could not be uploaded. The network might be down or the file size is larger than the maximum allowed.<br/><br/>Error: Not authorized.'
Would be interested to find if anyone else has been experiencing this. We are on BlackPearl and SmartForms version 4.6.9.
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Hi,
What is the size and the type of the file that you are trying to upload?
can you restart k2 blackpearl service and try to upload the file again?
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Hi Mustafa - The file size in my test is only a 29KB word doc but users normally load pdf's (and has not been a problem until recently). I have restarted the blackpearl service but still experiencing the problem. I will check other server connections. Thanks for your help - any other suggestions welcome.
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