davidjohnson500

Why do I get 2 tasks notifications for a Flexi Task

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I am receiving 2 Task notifications for a FlexiTask when assigned.  My name is listed once in the Assignees.  Create Individual Tasks is unchecked.  When I look at the Workflow history I see 2 lines under Action History:

Send Notification and Assign Flexi Task

Any ideas ?

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greenawayr
Scout

Re: Why do I get 2 tasks notifications for a Flexi Task

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are you hard coding your name in the assignees list or is it there via a variable?

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burkslm
Apprentice

Re: Why do I get 2 tasks notifications for a Flexi Task

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I am wondering if this flexi-task is running twice. Just before the flexi-task put a log history action there. Put a log something like "About to run flexi-task".

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davidjohnson500

Re: Why do I get 2 tasks notifications for a Flexi Task

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I will try in the am and let you know...

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davidjohnson500

Re: Why do I get 2 tasks notifications for a Flexi Task

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I am using the people picker....

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simon_raes
Novice

Re: Why do I get 2 tasks notifications for a Flexi Task

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I am getting the same behaviour for a to-do task.  And yes the action runs twice. I opened a support case. Will let you know if i find a solution

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emha
Collaborator

Re: Why do I get 2 tasks notifications for a Flexi Task

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When I look at the Workflow history I see 2 lines under Action History:

Send Notification and Assign Flexi Task

can you post a screenshot of your workflow?

if I understood this paragraph correctly you have there separate send notification action that might explain second mail.

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davidjohnson500

Re: Why do I get 2 tasks notifications for a Flexi Task

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I have 1 Assign Flexi Task which has Options of Yes/No as Outcomes.  All must agree on a specific outcome.  The assignee is my name which is available from a People Picker.  

The Assign Flexi Task then branches to Yes and Other.  Below Yes and Other are Notifications.  The Yes Notification has a subject line of "Approved" and the No Notification has a subject line of "Reject".  

I am getting 2 emails for Yes/Approved"

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emha
Collaborator

Re: Why do I get 2 tasks notifications for a Flexi Task

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The Assign Flexi Task then branches to Yes and Other.

I'm a bit confused....

are they flexi task's branches or have you set up your own switch or set condition action?

if everything goes well you wouldn't be able to setup 2 branches to flexi task having two outcomes and oither branch activated.

can you post screenshots of your setup (workflow as well as single actions).

history log would be helpfull as well.

are your flexi task and notification actions within loop or state machine?

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burkslm
Apprentice

Re: Why do I get 2 tasks notifications for a Flexi Task

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Please post a screenshot of your workflow.

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