Wrong domain being picked for the destination users

  • 29 July 2010
  • 1 reply
  • 1 view
S
Badge +2

Hi,


We have written a stored procedure in oracle to get the list of all destination users(only user ids :userA,userB) and created a smart object and used that in the K2 process in the destination users rule.


There are two domains in k2 server.


K2 service account is running on domain1 and users are all from domain 2.


When i checked the activity_instance_destination smart object it has all the destination users as


K2:domain1userA which should have been actually K2:domain2userA.


userA resides only in domain2 but K2 is picking from domain1.


How to resolve this? Please suggest


Thanks,


Shilpa

1 reply

C
Badge +4

Shilpa,


Are you only concerned about one domain? If not, you may have to tweak the Oracle stored procedure to include the domain to give context.


Check the AD Service Smart Object on the K2 server, which domain is it configured for?


Typically, when no domain context is given a default domain is used when looking up users only by id, and I'm assuming this is why you are experiencing the symptoms. If at all possible supplying the domain should remedy the issue.


Clint

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