So we just recently upgraded to version 4.6 of K2 BlackPearl. We recently started using SmartActions, and successfully got the enviornment set up. Over the past week or so, SmartActions were working perfectly and as expected.
Starting yesterday, we started seeing duplicate emails while trying to use SmartActions. The first email would come back and say "You successfully completed the Test Task Event task with the 'Approve' action. ", and then the 2nd one would come in and say, "The K2 server could not find the worklist item 2199_49. This item may have been actioned by another user.
The full error from the K2 server is 'The worklist item 2199_49 is no longer available or you do not have rights to open it.'.
So the SmartAction is working, but we're wondering if anybody else has experienced problems like this with SmartActions, and if so, how to fix it.
Thanks,
Tim