Workflow Hero

Logging Escalated Flexi Task

Hello Everyone,

is there a way to find out or log which flexi task have been escalated? I've checked the workflow task list and it only has the outcome as Pending when it actually has been escalated and delegated.

I see the option to change to outcome when it it escalated and completed but in my workflow I need it escalated and delegated but also need to be able to see which tasks have ended up escalated/delegated.

Thanks in advance

1 Reply
Workflow Veteran

Re: Logging Escalated Flexi Task

Perhaps you could add a new workflow to the task list and start the workflow when an item changes.

Inside that workflow you could add a condition to see what change has been made.