what about if your supervisor and team's SP expert got in contact with your SP admin(s) and they together clarify the topic?
timer job interval is possible to change in its definition in CA. see MSDN SP timer job reference page
note however, it might have impact on overall performance, see eg
you could as well find several threads on this forum on the topic, just use search
It is taking well over 10 minutes
have you checked workflow log what exactly causes it?
If the director has several to review, then 10 minutes would be too long
if the director completed the task on his own it would disappeared more-less instantly form his task list ...
Thank you for the article. I have passed it on.
I will actually be pursuing a different view for the Director, rather than My Tasks. However, the example you provided is very helpful to close out the task so the workflow continues and does move the document to its final destination without requiring the Director to use the task form (as I indicated, which was the original requirement). I also appreciate you showing that the task completion only works with the Request Approval action, not the Flexi Task Action.