I'm trying to test out the Flexi-task reminder and escalation features but the reminders never get sent and the escalation never occurs. The workflow just stays stuck in that action as incomplete indefinitely. I am going to short delays to reminder and approval, only 7 minutes to first and only reminder and then 7 to escalation.
Otherwise emails, loops, pause for duration, state machine everything else is working fine.
Any ideas on how to fix or troubleshoot?