I have a workflow with an Escalate After rule set at the Process level.
When an administrator elects to stop the process instance using Stop within Workspace and then restarts the process later on, the escalation appears to be evaluated on the period between the start date/time and the current date/time rather than the actual duration the workflow has been running for.
Is there a way to force K2 to use the latter value - i.e. stop the clock on escalations when the workflow instance is stopped?
Thanks,
David
