I'm posting here hoping to raise awareness to Nintex about their customer central site. When I try to create a case, I get stuck in a constant "Creating your case..." loading loop, and doesn't create the case. I already emailed Nintex support, but my company email comes with a strict encryption software, so I'm not even sure if they can receive it. I've tried this on 2 different browsers, cleared cache & cookies on both, and on 2 different computers, it's definitely not a user-side problem.
I really don't think I'd be the only one to experience this issue, especially with it occurring on 2 different machines.
Hi @ngetta ,
Thanks for calling this out, I'll send a request to our team for them take a look into this.
In the meantime, you can submit a case by emailing us at email@example.com. We have some further instructions for emailing in cases found on this page, which will help getting your request routed to the correct teams: