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Nintex Newbie

Are there any Nintex Salesforce Reports to monitor deliverability

I use Docgen to email out letters to students. Is there an add-on report option to track who has opened the email and or viewed the DocGen attachment?

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Nintex Employee
Nintex Employee

Re: Are there any Nintex Salesforce Reports to monitor deliverability

Hi,

 

If you deliver the file using a Salesforce HTML template, the 'opens' can be tracked inside of Salesforce in the email activity. Unfortunately this is limited to just the email reads, not the document opens. 

 

Best,

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Nintex Newbie

Re: Are there any Nintex Salesforce Reports to monitor deliverability

How do I go about using the Salesforce HTML template? I'm using an attachment in the emails.

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Nintex Newbie

Re: Are there any Nintex Salesforce Reports to monitor deliverability

Hello,

I've been using Docgen to email PowerSchool reports with final grades to students. Is there any template to check the time for opening documents? Thank you.

Stefan

 

 

 

FAQ: Guidelines for Configuring Deliverability Settings for Emails Sent from Salesforce

https://help.salesforce.com/articleView?id=emailadmin_deliverability essaydune

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