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hassandh
Nintex Newbie

Lazy Approval - Remote endpoint returned an error

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Hello

 

Recently, I stopped being able to complete my tasks using the Lazy Approval.

Whenever I click any of the actions, I get the below error message and no action is taken.

Yet I am still able to complete the task if I view it Sharepoint (Nintex task form).

Lazy.jpg

Also I noticed that this error is showing for some users but not all!

Any idea about the causes and resolution approaches?

 

Thank you

 

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4 Replies
Nintex Employee
Nintex Employee

Re: Lazy Approval - Remote endpoint returned an error

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Hi Hassandh,

Are users using Outlook on Web, or Outlook Desktop? If using web, do they have the new preview experience enabled? There was a known issue that we reported to Microsoft regarding the Outlook Web + Preview responding to actionable cards.

Otherwise if it's not the preview experience, I'd recommend contacting Nintex support so we can debug.

Callum
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hassandh
Nintex Newbie

Re: Lazy Approval - Remote endpoint returned an error

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Thanks callum
Indeed it seems an issue in the preview pan of new outlook 365. I tried shifting to the old view and it worked !
Any clue if this issue will be solved soon or we have to avoid using the new oulook online?

Regards
Hassan
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Nintex Employee
Nintex Employee

Re: Lazy Approval - Remote endpoint returned an error

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Hey glad that helped.

 

Good question, the timeframe I was given at the begining of November was 6-8 weeks until all O365 OWA was updated, I've asked MS for an update (I wasn't aware anyone was still having an issue)

 

Callum

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sneomal
Nintex Newbie

Re: Lazy Approval - Remote endpoint returned an error

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Still valid solution, but the web preview still does not work as of the 15/05/2019

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