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Workflow Hero

Doc Generation - An error occurred downloading a file...

I have an extremely simple workflow that just generates a PDF from a Word template (one action) and I am getting a Suspended error which I haven't quite figured out how to resolve.

RequestorId: 77ff03ac-a52c-7624-0000-000000000000. Details: An error occurred downloading a file from a URL (https://prddgtstrwus01.blob.core.windows.net/docgen-4bb6093d-19a0-422b-ad6c-694c4773b0f9/e2ac34c1-4f...). (ResourceInvalid) (ErrorId: dcb6d916-4325-4524-8e00-236dd05e84c6)

Word doc is in the site assets folder, no special permissions of any kind. Only three fields being used as tags in the document, all confirmed.

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Workflow Hero

Re: Doc Generation - An error occurred downloading a file...

Hi Mark, did you manage to deal with this issue? If so, can you share with solution?

I have exactly the same problem and I don't know how to resolve it. 

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Workflow Hero

Re: Doc Generation - An error occurred downloading a file...

Hi Dominic, Mark,

Would you be able to contact support if this issue is still occuring? It doesn't look like as a result of your action logic and may need someone to take a look into what is happening here.

Thanks,

Callum

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