I have inherited a Nintex Workflow (Nintex Workflow 2013) from a previous employee who is no longer with the company. The workflow is a basic scorecard that’s used to check and report on Core Document update compliances. About a month after the employee left, the Workflow stop functioning as intended. The problem is: whenever I run the workflow, regardless if it automatically starts or if I manually start it, it only reports the same output without performing any update calculations. Also, it sends the following intermittent error message:
Error The workflow could not update the item, possibly because one or more columns for the item require a different type of information. Outcome - Access Denied
Does this have any correlation with the User’s access permissions?
Can someone enlighten me with a solution?
Unfortunately, I am new to Nintex Workflows so excuse me if my questions are a bit novice. Prior to the previous owner of the workflow leaving, it ran and functioned as intended so it’s probably something that I’m just overlooking. However, the permission that I have is “Full Control” as a site owner.
Are there any advanced diagnostics for troubleshooting an existing Nintex workflow?
Also within the Nintex workflow, does each workflow action configuration item require an input for fields marked with an asterisk?