Escalation Roles scenario

  • 8 October 2010
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It doesn't appear to me that this is going to be possible but I thought I would post to see if anyone might have a suggestion or solution. I have an activity that has two slots for destination user. Plan per destination, all at once, number of slots to be created - 2, create a slot for each Role or Group. Each slot is filled by a K2 role (Role A and Role b).


What I would like to have happen on escalation:


Email sent to Role b if they have not yet approved


Have Role A's slot reassigned to Role c and then an email sent to Role c


From what I can tell it does not look like you can redirect to a Role in an escalation.


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