View Flow Display Issues

  • 20 September 2017
  • 3 replies
  • 3 views

View flow looks fine when window is not maximized.  Once maximized, page goes completely blank and elements only appear when cursor passes over them.

 

I'm using Silverlight (5.1.50906.0) with IE11.

 

Examples below (the blurs are my doing).  Any suggestions?

 

Not maximized:

14392iE41177393BB4367D.png

 


3 replies

Badge +8

hgilbralter,

 This is most likely going to be caused by either the screen resolution or some kind of browser setting. Try a different browser and see if you have the same exact results. This is at least a place to start troubleshooting.

 

Please let me know if you have any questions.

 

Thanks,

Bryan Peters

Badge +8

The last and least likely thing that could cause this is a K2 worker process on the server that is at high memory usage. I have had to restart the service because of this type of issue. We finally got tired or restarting the service once per week so we created a script that uses windows timer service to do it for us every night.

 

Thanks,

Bryan Peters

Thanks very much for your help Bryan! 

 

I have a dual-monitor setup and I noticed the issue only takes place on the monitor that I don't have my Windows 10 taskbar showing.  If I hide my taskbar on my other monitor then the issue takes place there as well.

 

I will continue to troubleshoot and report back any findings.

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