nmedeiros
Scholar

Unable to Save .msg file on RPA

I am trying to save a .msg file locally from an Email using email-save attachment on RPA but have been unsuccessful.  Are there any file type limitations with the Save Attachment action? 

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michta
Nintex RPA Expert
Nintex RPA Expert

Re: Unable to Save .msg file on RPA

Hi, @nmedeiros, I'm not aware of any limitations as to the types of attachments that you can save using Save Attachment. Is it an email attached to the email that you're working with? Do other attachments (jpg, xlsx, docx) work?

 

Thanks,

Mike

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nmedeiros
Scholar

Re: Unable to Save .msg file on RPA

Hi @michta, yes that's exactly what I am trying to do. I have been able to save .xlsx files without an issue.
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michta
Nintex RPA Expert
Nintex RPA Expert

Re: Unable to Save .msg file on RPA

Ok, thanks for confirming. I've created a task for us to test this and determine why it's failing. I can't give you an ETA at the moment but feel free to ping me here on this thread for an update.

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nmedeiros
Scholar

Re: Unable to Save .msg file on RPA

Thank you @michta I will follow up with you soon in hopes there is an update. Thanks.
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michta
Nintex RPA Expert
Nintex RPA Expert

Re: Unable to Save .msg file on RPA

I wanted to let you know that this functionality will not be in the upcoming release, 17.7.0, but we've got it planned for a future release, probably the next one after 17.7.0.

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michta
Nintex RPA Expert
Nintex RPA Expert

Re: Unable to Save .msg file on RPA

Hi, @nmedeiros, the latest release now has the ability for you to download email attachments that are other emails. You can find the download link in the release notes: https://help.nintex.com/en-US/platform/ReleaseNotes/NintexRPA.htm

 

Thanks,

Mike

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