I was wondering if anyone in here has used the APQC framework as best practice for their value stream mapping? What level do you map to in Promapp? Does anyone have a process architecture framework they would share?
Kia ora Tanya,
I can't show specifics as I'd need to provide too much information that might put our IP at risk (we altered the wording/phrases to make sense in a NZ and AsureQuality context) but the basic principle is to use the process groups in Promapp to create the hirachy you see in the APQC Process Classification Framework (PCF).
|PCF ID||Hierarchy ID||Name||Promapp|
|10002||1.0||Develop Vision and Strategy||Top level group|
|17040||1.1||Define the business concept and long-term vision||Sub group|
|10017||1.1.1||Assess the external environment||Process|
We have a process group at the top level called Vision and Strategy, with a sub group called Vision and Concept. Within that we have processes such as Assessing the external environment. We didn't bring across the entire PCF as it didn't always make sense to, but it gave us a good starting point.
We don't currently do Value Steam mapping, but we're starting to capture the times spent on a process (wait and active) so we can do this. For the times that have been captured, the processes and any mega processes that use it correctly display and calculate the times.
Hope that helps!
Ngā mihi nui,
Where have you recorded the PCF ID number in Promapp? I'm trying to determine if it belongs in the background or objectives or somewhere in the title? Do you ever use this to do any comparison to APQC's benchmark data?