Unable to Apply Update due to SmartBox and SmartObject Security

  • 9 June 2018
  • 1 reply
  • 2 views

If you encounter an error similar to this in your InstallationTracer logs, "Logged Error: Target did not complete successfully: K2 for SharePoint 2013.kspx " or "Logged Error: Target did not complete successfully: Management.kspx" then SmartBox and/or SmartObject Security  are probably enabled.

 

 

 

 

These can be found in Management > Integration

 

 

 

 

 

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If there are users located within these Table do the following:

 

 

 - Remove Users

 

 

 - Refresh Management and check to make sure Users were removed

 

 

 - Rerun Update with K2 Service Account

 

 

 

 

 

After that you should be able to successfully run and install the K2 Update.

 

 

 

 

 

Explainatins of SmartBox and SmartObject Security:

 

 

http://help.k2.com/onlinehelp/k2cloud/userguide/update_4/default.htm#k2-management-site/integration/smartboxsecurity.htm

 

 

http://help.k2.com/onlinehelp/k2cloud/userguide/update_4/default.htm#k2-management-site/integration/smartobjectsecurity.htm

 


1 reply

Badge +8

Thank you Michael.

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