Worklist not loaded


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Hello everybody

I currently have a problem with the worklist. The worklist is not loaded anymore when a user opens it.
We have integrated the worklist in the workspace as a form "K2 List Worklist", and a link to it is sent to the user by mail when he receives a task.

If a user clicks on the link or the item in the workspace, the webpage is loaded but remains empty. No error message, nothing.
Can someone tell me where to look for the error?

Greetings
Stefan


2 replies

Hi Stefan,


 


If the user accesses their worklist from Workspace directly, or perhaps using a SharePoint worklist webpart, do they see the tasks as expected? If so, then we have confirmed that the task is sending correctly. If that is the case, I would look at the initialize rule for the worklist control and/or form to verify the configuration is correct.


 


If the task is not showing up at all in the user's worklist, verify that they have View Participant permissions on the process, and check who the task is assigned to using the global task list in Management -> Users -> Task List. 


 


HTH,


Emily

Badge +3

Hello Emily

The user does not get the worklist built at all.
The structure of the worklist remains unchanged during initialization.

For better understanding I have attached a PrintScreen

The task is also assigned (see PrintScreen 2)

And the rights are right too, unfortunately no change.

Thank you for further advice.

Greetings
Stefan



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