naina
Novice

ADUM ERROR LOGS

Hi,

20*personal details removed*:43:05::588", "Error", "Adum.Init", "LogLevel was not specified. Default
LogLevel 'Error' will be applied."
"20*personal details removed*:43:05::588", "Error", "Adum.Init", "LogSize was not specified.
Default LogSize of '0 (infinite)'
will be applied."
"20*personal details removed*:44:07::382", "Error", "GetUser", "Failed to translate name: domainuser
", "
at SourceCode.Security.ADManager.Translation.TranslateNameToDNWithDirectoryServices
(String name, List`1 domains)
at SourceCode.Security.ADManager.Translation.TranslateNameToDN(String name,
List`1 domains)
at ADUM.K2UserManager2.GetUser(String Name)", "Additional Information: ",
"GetUser(domainUser)

 

Why does this issue occur and what is the resolution ?

 

 

Thanks in advance

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2 Replies
Widson
Apprentice

Re: ADUM ERROR LOGS

Hi naina;


 


This seems like expected behavior, attempt to refresh the identity cache get tool in market(https://community.k2.com/t5/General-K2-Utilities/Force-Identity-Service-Refresh/ba-p/74061) if issue persist then you should go the manual way --- Add (to K2) LDAP paths for all the domains that were removed ...see this for howTos(http://help.k2.com/onlinehelp/k2blackpearl/icg/4.7/default.htm#Configure/UM-LDAP-config.htm%3FTocPat...) and/or Solution is to create a custom broker that translates an email address into an ADUserName.


 


Regards;


Widson.

ElvisJacob
Apprentice

Re: ADUM ERROR LOGS

Hi Naina


 


This problem can be resolved please follow the attached link below:


https://help.k2.com/kb001286


 


https://help.k2.com/onlinehelp/K2blackpearl/ICG/current/default.htm#Configure/bp_logging.htm%3FTocPa...


 


Regards


Elvis

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