An escalation date cannot be smaller than the startdate

  • 6 March 2008
  • 4 replies
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I'm essentially having the same problem faced in thread 21286 only in Blackpearl. Any suggestions?

4 replies

Badge +7

Can you post the link to the K2.net post again, as the link you've specifies takes me nowhere :-(


Martin


 


Edit: my brain just kicked in, here is the link: http://k2underground.com/forums/thread/21286.aspx

Badge +7

If you are getting this error, would it suggest that one of your machines is out of sync with the K2 host server? Otherwise the post http://k2underground.com/forums/thread/21286.aspx shows a solution, you'll need to do this by editing the wizard code, or by adding a code event.


I've never come across this one though.... I guess its because as i'm using Kerberos, the KDC needs things to be in sync otherwise the kerberos tickets would be invalid.


Martin

Badge +4

Sorry about the link....


 The code fix suggested in the k2 2003 platform doesn't seem to apply to blackpearl - or, at least, I can't find where it would. The crazy part is that I'm not escalating anything in that first event, where it seems to be hanging up...

Badge +7

Interesting... have you seen the KB http://kb.k2workflow.com/articles/kb000200.aspx which talks about working hours etc. etc. could you have configured escalation in an activity without realising?


I suggest you raise a support ticket on this one if nobody can help


Martin

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