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Question

Phone Click-to-Call solution that is easily integrated into SKUID?

  • July 10, 2024
  • 6 replies
  • 4 views

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Hi all,

I’m looking into integrating a click-to-call solution into our SKUID detail views. I would like to know if there’s any app/method that is tested and working fully (call logs, and all that jazz) for SKUID? Or any place I should look to in order to create such a system?

Thanks,
Micael

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6 replies

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Micael~

I don’t know of any but you might have some luck on the Salesforce App Exchange …

Karen 


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Hi Karen,
Thanks, we did just that,  it was basically a non-issue after all,
M


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M~

I’m curious, a non-issue? Were you able to resolve it?

Thanks!
Karen 


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Yes Karen, basically when I asked the question I was afraid - as I had read some comments regarding problems with the standard SF sidebar in skuid and softphones - that it wouldn’t work straight out of the box, but it does and with some tweaking it’s possible to make it look great! 


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That’s great! Sounds like it’s doing just what you need 😛


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@Micael would you care to share the solution you ended up going with, and the ‘Tweaks’ that gave it functionality?