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Page Builder freezing up

  • Jul 10, 2024 6:38 PM UTC
  • 3 replies
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I opened a page, clicked on a filter I want to delete, clicked on the small red x in the properties area, and now my page is completely frozen.  I can’t click on anything else and nothing is happening.  Been sitting like this for 15 minutes.

3 replies

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Waited about 45 minutes until Chrome gave me the “Oh Snap!” message that the page was not loading.  Please help

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  • Nintex Employee
  • Jul 10, 2024 7:06 PM UTC

Stephen,

Are you able to delete the filter in the XML instead of from the page builder? It may be helpful to collapse sections you don’t need to alter by clicking on the little triangle to the right of the row number (like I did below to collapse the models)

to help you pinpoint where the filter is in the XML.

Hope that helps!
Karen

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  • Nintex Employee
  • Jul 10, 2024 7:06 PM UTC

Stephen~

We’ve been able to reproduce the issue you are seeing. We have alerted the devs of this bug and will update the community once a release is available that has a fix for this. In the meantime, we have confirmed that, although not ideal, the workaround is to delete the filter from the XML.

Sorry for the inconvenience this is causing you!!!
Karen

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