Skip to main content
Nintex Community Menu Bar
Question

How long does it generally take to generate support files?

  • July 10, 2024
  • 12 replies
  • 12 views

Forum|alt.badge.img+2

How long does it generally take to generate support files? I know that it takes some time but it has been running for over an hour and has not changed.

This topic has been closed for replies.

12 replies

Forum|alt.badge.img+11

Spencer~

I’m not sure I’m following what you are trying to do. Can you provide a little more detail? What support files are you trying to generate? How are you trying to generate them? 

Thanks!
Karen


Forum|alt.badge.img+7

Spencer, 

I’m not sure about the max amount of time it should take, but I don’t think it should take over an hour. We have documentation here that contains a little more detail about generating support files. Are you generating support files for all of your pages or for one individual page?


Forum|alt.badge.img+10

I’m having a similar issue - it’s been hanging for over an hour now. I might try closing the tab and producing the files in smaller batches… If I quit the hanging tab will I run the risk of any irreversible damage?

Cheers!

Louis


Forum|alt.badge.img+10

If it helps, I’ve got a readout here from the console on the hanging page:


Forum|alt.badge.img+7

I think it would be a really good idea to try generating the files in smaller batches, and it shouldn’t do any (irreversible or otherwise) damage to quit the hanging tab.


Forum|alt.badge.img+10

Hi Amy, I’ve given that a go, but even with one new page with nothing but a query, a table and a snippet with a simple variable assignment it’s hanging with the following error in the console:

I’m on 10.0.0.1. I’ve tried this in some other orgs without issue…

Ta!


Forum|alt.badge.img+7

Where are you generating the support file from? The page itself, the Skuid Pages List page, or the Generate Support Files for All Pages button under configure -> Page Support Files?


Forum|alt.badge.img+10

I’m getting the same result with all three methods. I’ve just tried it from the page itself.


Forum|alt.badge.img+10

I’ve granted login access in case anyone wants to take a look. The page I’m testing it on is ‘test-pagepack’, although I’m getting the same result across other pages. Apologies if I’ve done something wrong!


Forum|alt.badge.img+7

Spencer and Louis,

Our developers have been able to reproduce this problem and are now working on a fix. We’ll let you know when a release is available that fixes this.

Thanks!


Forum|alt.badge.img+10

Hello Skuid Community ~

Thank you for your patience! Skuid implemented a fix in the new Brooklyn (10.0.3) release which is now available on the Skuid Releases page.

As a reminder, Salesforce does NOT allow reverting back to prior versions of managed packages. Skuid always recommends installing new versions in a non-business critical sandbox environment to test all mission critical functionality before installing into a production environment. We also recommend that you update out of date themes when you upgrade.


Forum|alt.badge.img+10

Nice one! That’s fixed it for me! 🙂