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Data source SkuidDataService" could not be reached due to an undefined connection error. Please che"

  • July 11, 2024
  • 7 replies
  • 35 views

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Hi all of a sudden MY DSO in prod and sandbox stop working with this error

Is that from Skuid’s Side?

As nothing has changed on our end, 1 minute all was working then all of sudden boom , errors on all apges using DSO

@skuid or anyone experiencing same issue?

Thx

Best answer by David.A

Issue was on skuid side, thank you Rob for having it fixed quickly!

7 replies

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  • Nintex Employee
  • July 12, 2024

Approximately what time did this happen? I’m not seeing errors in our logs. But may not be looking at the right timeframe.

Oh, and maybe you can email me your Org ID. That would help.


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  • Author
  • Scholar
  • July 12, 2024

Hi rob, and thank you

It happened around 6pm.

Just emailed you my org ID


Forum|alt.badge.img+13
  • Author
  • Scholar
  • July 12, 2024

6pm est


Forum|alt.badge.img+13
  • Author
  • Scholar
  • Answer
  • July 12, 2024

Issue was on skuid side, thank you Rob for having it fixed quickly!


Forum|alt.badge.img+13
  • Author
  • Scholar
  • July 12, 2024

@Rob_Hatch @skuid Hey Guys, this may be related to issue above, as this only started since yesterday

Sometimes we get this error: Post "<a href=“http://seaquill-internal.app-proxy/api/v2/entity/load":">http://seaquill-internal.app-proxy/api/v2/entity/load”: read tcp 10.42.7.10:53498->10.43.253.184:80: read: connection reset by peer

Which according to Dev IP starting with 10. are internal IP’s you guys use.

Any idea why i get this couple times a day since yesterday?

Thx


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  • July 12, 2024

Hey guys, I have a similar issue I think.

I am getting the following error after I configured a REST POST method…

Data source “Resolution 1 API” could not be reached due to an undefined connection error. Please check your settings.

Can anyone help me?


annajosephine
Nintex Employee
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  • Nintex Employee
  • July 12, 2024
Hi Mars,

What version of Skuid are you using?

What data source are you connecting to via REST?

Please double check your data source configuration. Check out the Skuid documentation for REST data sources

  • for more guidance.