Changing Record Type Is Clearing Some Fields

Those are picklists. Each record type has values assigned for each picklist. Make sure the values are part of the other record types. Otherwise, they will be removed.

Thanks Pat. 

Yes I have confirmed that all the picklist values are available in both record types. 

You have access to those record types in your profile?

Do you have a workflow or apex changing those values?

Good question! Thought that could be it but yes the profile has access to both original and target record type. 

Javascript on your page?

I just reproduced it.

<skuidpage unsavedchangeswarning="yes" showsidebar="true" showheader="true" tabtooverride="Task"> <models> <model id="Task" limit="0" query="true" createrowifnonefound="true" sobject="Task" doclone="" type=""> <fields> <field id="Subject"/> <field id="CreatedDate"/> <field id="Status"/> <field id="Priority"/> <field id="RecordTypeId"/> <field id="RecordType.Name"/> <field id="Type"/> </fields> <conditions/> <actions/> </model> </models> <components> <pagetitle model="Task"> <maintitle> <template>{{Subject}}</template> </maintitle> <subtitle> <template>{{Model.label}}</template> </subtitle> <actions> <action type="savecancel" window="self"/> <action type="multi" label="Reset" window="self"> <actions> <action type="requeryModel" model="Task" behavior="standard"/> </actions> </action> </actions> </pagetitle> <basicfieldeditor showsavecancel="false" showheader="true" model="Task" mode="edit" buttonposition="" layout=""> <columns> <column width="50%"> <sections> <section title="Basics" collapsible="no"> <fields> <field id="Subject"/> <field id="Status" valuehalign="" type=""/> <field id="Priority" valuehalign="" type=""/> </fields> </section> </sections> </column> <column width="50%"> <sections> <section title="System Info" collapsible="no"> <fields> <field id="CreatedDate"/> <field id="RecordTypeId"/> <field id="Type"/> </fields> </section> </sections> </column> </columns> </basicfieldeditor> </components> <resources> <labels/> <css/> <javascript/> </resources> </skuidpage>

Hmm, I do have some apex on tasks but nothing that is affecting status and priority, nor are there any custom snippets on my page. 

You did also trigger me to check workflows, as I do have a few updating tasks, but again nothing touching those fields. 

Looked at another way, when I view the task using the normal salesforce layouts, I can change the record type without problem. 

Does suggest there is something local to my Skuid page that is causing the issue? 

Looks like a bug to me.

Thanks for all your help Pat. Does your reproduction of the issue indicate that there is a Skuid issue at play here, do you think? 

OK thanks 🙂 I will await Skuid support then I guess, unless I should report this through different channels (I am new here). 

Thanks again. 

Strong indicator for sure.

Thanks for the interaction here Pat and Justin.  The Skuid team has a policy not to investigate bugs when eating thanksgiving dinner.  But we’ll take a look at this as soon as we can.  Record types are tricky things. 

Thanks Rob. I guess I can wait until after dinner ;) 

Happy thanksgiving!

Justin,  Might you be willing to grant Login Rights to Skuid. We’d like to take a look at this issue.  Here is how you do that. 

Then send an email to “support@skuidify.com”  with your Org ID and the name of this page. 

We’ll take a look at what is going on. 

I was able to reproduce it. One of my posts above.

Thanks Rob I have done so. And thanks Pat for your help. 

yw

This will be fixed in the next patch of Skuid, 5.21.6, due out at the end of the week. This patch will be pushed to all orgs that are on the 5.21.x branch — if you are not on this branch, go to the Skuid Releases and install the “Dreamforce 14” release.

Great news; thanks Zach. 

This was fixed in today’s patch release 5.21.6 of Skuid, which is now available on the Skuid releases page and will be pushed to all orgs on 5.21.x during this weekend.