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This may be more of a general SF question.

I have a row action to create an email with details from a task.  I am populating the subject and body with various fields from the object.  Everything is working great except the description(body) is being input with no carriage returns so it is showing like a large block of text.

Is there anyway to make sure the formatting of the text box appears correctly in the email that is created?

Thanks,
Scotty

I’m guessing that when the body gets included in the URL parameter creating the email - all HTML characters are getting stripped out. 

Have you tried with the {{#urlEncode}}  merge syntax?   Look here:  http://help.skuidify.com/m/11720/l/187263-global-merge-variables-functions

Or are you using some other method of passing the data into the new email…

Rob,

I am not sure that is what I am looking for.

Here is my redirect to url link: (I added breaks so it is readable here)

mailto:?subject={{Subject}}&body=Account%20Name:%20{{Account.Name}}%0D%0A
Related%20To:%20{{What.Name}}%0D%0A
Contact%20Name:%20{{Who.Name}}%0D%0A
Completion%20Date:%20{{Completed_Date__c}}%0D%0A
Username:%20{{Owner.Name}}%0D%0A
%0D%0A
Regarding:%20{{Subject}}%0D%0A
%0D%0A
Notes:%0D%0A{{Description}}

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