Hi Sankaran. I can confirm that you are on the right page. We are looking into the cause of the error and will get back to you as soon as possible. Thanks for letting us know. I’m sorry for the inconvenience it has caused you.

Hi Joseph,

sorry to chase this…  is it still not fixed ?

No worries. I completely understand. I’m sorry it has taken us longer than I expected to track down the source of the error. Good news, though… The problem has been found, corrected, tested, and green-flagged for deployment. I will let you know a little later this morning as soon as it has been pushed.

Hi Sankaran,

The patch is deployed! You should be able to order that certification now. 

Hi Joseph, 

yes, it seems working now. Though, it didn’t ask for any day/time for test. I’m wondering how it works ?

You should receive an email with instructions for next steps. I’ll double-check and make sure that got sent. (There is sometimes a bit of a delay.)