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Hello community. I have created a Case Comment table with the intent of making case comments and notifying the case owner and case contact. When I create a comment both IsPublised and Send Email Notification are set to TRUE. When I save the comment and refresh the page, Send Email Notification returns to FALSE and the email is not set.


Am I missing something?


Here are my model conditions.


I forgot to mention that I want to mimic the standard SF case comment function.


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