Skip to main content

We have a skuid page that renders knowledge articles for our community users on our community site.


We have an iframe video from YouTube or Vimeo within some of our knowledge articles. These videos play as expected; but the AllowFullScreen attribute for the iframe is not available.


We’ve tried using both an HTML template and the field editor component to display the iframe. In both scenarios, salesforce renders the skuid page without the AllowFullScreen attribute.


The full-screen option renders if I manually add the attribute via the browser console. But I can’t find a way to keep the allowfullscreen attribute in the iframe.


Any idea for how I can get the allowfullscreen attribute to render when the skuid page renders?

Hi Brayden, welcome back to the community! 👋


I did some checking on this and found that full-screen mode worked in Visualforce, but not in Lightning.


It looks like this is a known issue with Youtube, this is from Youtube Help:



If full screen mode isn’t working


If you’re watching YouTube videos on websites other than YouTube, there may not be a full screen option.



Possible solutions


  • Does the community allow you to incorporate Visualforce pages? It may be worth exploring deploying the Knowledge Articles via Visualforce instead if fullscreen mode is essential for you.

  • If you need to deploy in Lightning, investigate other ways of incorporating videos into your Knowledge Articles

  • Dig in on the Salesforce side… I found this Trailblazer community post that you could chime in on (the suggestions didn’t work for me). You could also upvote this idea on the IdeaExchange and open a Salesforce case to see if there’s any other settings at play.

Aditional resources


In case you have other questions about deploying on communities, you can check out the Skuid Skool course Deploy in Communities, Portals and Sites :peace_symbol:

Reply


View our Community Site Map

Nintex Community Sitemap
Terms & ConditionsCookie settings