Skip to main content

For some reason we’re unable to use a chatter feed from within our case detail page. The issue occurs 9/10 times so it can be frustrating for users trying to reply to a case. What’s happening is that clicking the text box under posts makes the text area go blank and unable to type in. I noticed some errors in console; however, clicking poll never yields an error.



I haven’t seen this type of behavior anywhere else in our org so maybe it has something to do with cases?

Here’s a screenshot of it working (took a few iterations but finally got it)


Update: It looks like this issue is only happening on Google Chrome, as it’s worked 10/10 times on IE


Hi Erik,

Sorry that you experienced such a vexing problem, but I’m glad you got it figured out!

Thanks!
Amy


Reply