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RPA Unlocker does not work when launched from RPA Central

  • 15 October 2022
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I've recently install RPAC on a Win11 VM hosted within Azure.  To test the unlocker I have a very small botflow that just unlocks the machine and opens the calculator (to confirm that yes it unlocked and made it to the next step).   



 



When I test the unlocker using the 'test' button everything works fine.   When I launch the botflow from an RPAC scheduled task, the botflow launches, however it is unable to unlock the machine. 



 



Just to rule out the obvious questions; there is no GPO applied, and the scheduled task was scheduled for 2-3 minutes after I disconnected so there shoudlnt be a session timeout involved.  When I re-connect to the machine, I can see the botflow that attempted to launch with the 'unable to unlock' error shown (See photo).  I have also verified that the RPA Unlocker version is the newest version on the Nintex website.



 



Any suggestions or advise would be appreciated!



 



 

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Best answer by michta 15 October 2022, 02:00

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Hi, Ken,



Did you use the tscon batch file approach as described in this topic? https://help.nintex.com/en-US/rpa/Actions/Unlock.htm?Highlight=tscon



HTH,



Mike

Hi Mike, 



 



Thanks, yes the tscon portion is something I missed somehow.   The bot is unlocking properly now, but is struggling to execute the botflow as expected when running 100% disconnected.   But at least I can more forwared with troubleshooting now.  



 



Thanks!



 

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