Question

Error Messages Using Microsoft Edge in IE Mode

  • 20 February 2024
  • 2 replies
  • 37 views
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Currently we are trying to develop a script that populates an online form that pops up as a new window from the starting web page.  This entire web application is running in IE Mode.  The challenge we are facing is, whenever we are trying to focus an element using smart/screen target or mouse sequence actions seems to the warning popup alerts such as below.

 

  1. "The Nintex RPA Chromium extension could not be reached. Please verify the extension is enabled, restart your browser and try again."
  2. "Nintex RPA is unable to communicate with the web browser. Please run a 'Detect IE' action to re-establish the connection."
  3. "Target Not found".

 

Microsoft Edge: v121.0.2277.112

Nintex RPA Chrome Extension:  v3.3.0.0

Nintex Bot: v17.14.

 

 

2 replies

MRepetti
Userlevel 1
Badge +8

Hello @HappyHBK ,

Do you have to use Edge in Compatibility Mode? If not, it would be better to change from that mode. RPA doesn’t use the Chrome Extension when working with Compatibility Mode but the bot may be trying to detect it anyway. 


If you haven’t installed the extension, please go to this link to add it: https://chromewebstore.google.com/detail/nintex-rpa-chrome-extensi/hicljaeiiajaecppcpfphnibmddpehlk?hl=en

If you have not added the Detect IE action, please also add that to the beginning of  your botflow. It is located under the Advanced section on the left side menu. 

 

Also, this link may help you with some of your errors: https://help.nintex.com/en-US/rpa/Troubleshooting/Troubleshooting.htm

This seems to be a complex issue, so if the above doesn’t help, please open a support case by emailing your entire question above to support@nintex.com and we will start troubleshooting right away. 

MillaZ
Userlevel 5
Badge +20

Hi @HappyHBK 

Has this response solved your question?

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