Wondering how others manage the situation where there are instances of duplicate named individuals?
We used a workaround recommended within another thread where we add an initial /identifer after the users first name. However due to us being a large company with a high level of staff change we use an automated import script to add and remove users , and recently established the script is overwriting where we have applied these initials/identifiers . This is as you can imagine incurring an admin burden in having to reapply the initals, otherwise our users cannot identify the correct user when assigning individuals to processes etc….
I have created an idea on the ideas forum to consider adding an initial / identifier field to user accounts , If anyone is experiencing the same issue here is a link to vote on - Add a initial /identifier field to user account | Nintex Ideas
