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Not able to use spaces in a System name in Promapp

  • May 12, 2022
  • 5 replies
  • 39 views

Route66
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We have number of systems in the business with more than one word in their name.  ie  Bottomline PTX, Oracle Web Centre etc.  Promapp does not seem to allow a space in a system title when adding a system to the Systems, tools and apps list.  We can't be the only company that uses systems with more than one word.  I don't want to go down the road of using underscores or dashes or missing spaces.  What are my options here?

5 replies

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  • Communicator
  • May 12, 2022

Good day, @Route66!

 

I ran into this sort of issue when I was a Promaster in a past life. What we ended up doing, and is a solid suggested practice, is to have underscores in the System Name, with a version of the system's name without underscores in the Tag(s) field. Once Promapp re-indexes, it will pick up all versions of the name:

 

You could also add in acronyms in the tags section to catch any of that type of usage like OWC.

 

Hope that helps! 

 

-Sam


Penny
Nintex Employee
  • Nintex Employee
  • May 13, 2022

Route66
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  • Author
  • Novice
  • May 13, 2022
Thanks Penny for your guidance. Voted

Route66
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  • Author
  • Novice
  • May 13, 2022
Thanks for the guidance, I just thought that as we now live in the 21st century, it would look a little more professional without underscores.

Advice appreciated

Route66
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  • Author
  • Novice
  • May 18, 2022
This problem was not SOLVED as it suggests. A work around was offered. I'm sorry but a work around is not solving the problem. I still need the ability to put in system names without underscores etc.