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Chrome freezing when attaching an image

  • September 23, 2021
  • 1 reply
  • 19 views

When attempting to load an image to the Nintex cloud in my process, my browser (Chrome) is freezing up and I have to restart my computer. It's not likely the image size (only 192 kb).

1 reply

Penny
Nintex Employee
  • Nintex Employee
  • October 12, 2021

This shouldn't be an issue, could you check the following:

 

- Is your Chrome updated to the latest version?

- If you use a different browser does it work correctly? 

- Is there a Chrome extension that may be conflicting? 

 

I have tested and had no issues using Chrome and uploading to my own environment, this may be an environmental issue you will need to chat to your IT team about.