Additional Feedback recipients and respondents

  • 2 September 2020
  • 1 reply


We have situations where more than the Process Owner and Process Expert will need to see and respond to feedback for a particular Process or Policy. What settings or setup options are there to designate others receive the feedback notifications in their dashboards in addition to the two Process Owner and Expert defaults for a particular process? What would be the setup or settings for this same feedback/dashboard scenario in a particular Process Group?




Best answer by MattHSpears 8 September 2020, 17:03

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Hey @MonicaM - take a look at the feedback notification matrix on this help page:


The users with a green check mark will see feedback for corresponding processes in their "My Feedback" section of their dashboard. The email notifications will be reserved for Process Owners and Process Experts.