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Unable to see image on MS Surface

  • December 8, 2018
  • 2 replies
  • 6 views

Dear Nintex users,
We can't see any images inserted to Nintex Forms on Microsoft Surface + Windows10 + IE11.

We can see them on any other combinations including Chrome , Windows 7 etc.

We checked the setting of IE however we could not find any differences.

It would be highly appreciated if anyone have solution about this issue.

Best regards,

Akihiro

2 replies

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  • Nintex Employee
  • December 11, 2018

Hello, 

When you checking the version of IE, did you change the version of DOM you are using? I'm wondering if even though you are using IE11, for some reason IE is set to use an older version in the DOM Explorer?

Thank you,

Sean


  • Author
  • December 13, 2018

Dear Sean san,

Thank you for your reply.

Yes, my IE was a bit old and I've upgraded it from 11.1884 to 11.2155 but the result was same.

Best regards,

A.Takahashi