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I have a workflow that has worked with no issues for many months. Recently I have needed to add some extra rules on the approval forms, but nothing complicated.

 

Now the 7 parallel approvals are assigned, and can be input OK => all have status completed in the workflow status screen.

But, the workflow goes into suspended mode with a throttling error and does not move on to the next steps in the workflow, which is updating the main form with the approvals.

 

I am not convinced that removing the new rules (which only hide controls) would have any effect.

 

Does anyone have any ideas how to fix or work around this?

This information might help. https://support.nintex.com/Office_365/Workflow/Handling_Workflow_Throttling

I would try to remove the new rules, that way you can confirm or not if that's what is causing the error. What's the full error, can you copy it here?

Are you able to add the throttling error here? I would be interested in knowing what sort of error it is, I wouldn't imagine changes to the approval forms should impact workflow throttling.


Thanks


Callum

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