Nintex Workflow 365 will not accept changes made to workflow

  • 21 March 2023
  • 0 replies

Badge +1

I have a workflow which has been running for more than a year and a Task Process needed to have an outcome change from one state (send to Manager) to a different state (send to Submitter) to improve the flow.

However, when i changed the Outcome in the task and the Change State to the newly routed outcome/state, the published version of the workflow task is still showing the old Outcome wording, and when it is chosen, instead of it following the new change state, or the previous change state, it is running the Default Outcome which closes the workflow.

I have also tried adding the Outcome (send to Submitter) and after publishing, it is not showing either.

I think the Task is not updating the possible outcomes, and when the changed outcome is chosen, it no longer sees that as an outcome and sends it down the Default path, as if no outcome was chosen, but i don’t know how to fix this.

I appreciate any advise you can provide.

Thank you,


0 replies

Be the first to reply!