I have an external user who has been given access to a form list and a task list. I've placed the link to the task form in the email coming out of the task. However when the external user clicks on the link a sharepoint form opens rather than the nintex form.
I've heard that this might be a licensing problem. I need to make comments mandatory on a reject, so I don't want to use lazy approval.
Is there a solution to external users getting access to Nintex task forms?
Best answer by harfmtView original
Are you sure that internal users are still getting the custom task form?
I only ask because I have published two workflows today...an on publish, ALL of the custom nintex task forms associated with Start a Task Process have been removed! This is all for 'internal' users. I am very concerned at the moment and have raised with support. Note that this issue only started when the workflow was re-published...prior to making changes the custom task forms were all good. Now when I open one of the task actions and look for the form I am presented with the Classic vs Responsive option, indicating there is no form association.
I've just created a test workflow with a new task form going to internal user from workflow. The task form looks fine. My issue seems to be only associated with external users.
The issue with this ended up being the browser. I was using Safari from an apple device.