Issue Description
When you attempt to execute AssureSign SmartObjects in K2 Management, an AssureSign SmartObject error occurs.
Error Message:
The following error occurs: “Access denied due to invalid service instance credentials”
Resolution
The fix is available in:
- K2 Five (5.6) Fix Pack 03.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.