Issue Description
When you perform a reconfigure on K2 Five (5.5) March Cumulative Update 2022 Fix Pack 1, point the setup manager to a new database, or delete the KSPX entries from the HostServer.HostServerSettings table, the setup manager fails with a blocking issue.
Error Message:
The following error occurs: “Installer Blocking Error: System.Data.SqlClient.SqlException (0x80131904): Error %d, Level %d, State %d, Procedure %s, Line %dCannot insert duplicate key row in object 'Form.ActionItem' with unique index 'UX_Form_ActionItem_ID'. The duplicate key value is (90858d76-cf4c-47e9-9316-de0951f5ec33)”
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 04.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.