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Hi -

I am trying to install a pre-built smarter from the catalog, but it is throwing a very generic error that it failed to load the list.  When I set a proxy setting in the IE connection settings while logged in as the K2 service account, the list does load successfully.  Can I set a proxy value in a config file somewhere that will persist?  If not, what would be the connection information that needs to be opened on our firewall?

 

"com.K2.App.System.Workspace.Form.CatalogSmartStarter

Unable to Load the List
 
 
 
 
There was an error loading the list, please contact your Administrator."
 

 

Brandon

 

Hi,


 


The firewall ports that need to be opened for K2 require to function properly can be found here. As for proxy settings, if you are referring to the proxy settings on your local machine, then I am afraid the only way is to set it manually in your Internet Options page. If you want all your users to use the same proxy settings, then you can do it via AD group policy.

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