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Hi

 

I have K2 Roles that we use to easily manage the Users in the application. I have added AD Groups to these roles rather than to add a bunch load of users manually. Now, i send out Tasks as well as Emails to these roles by using the Role or "Get Role Users" respectivly to actually get these out to the users.

 

Firstly , Tasks are not assigned to Users in AD Groups (it does send out to indivual users)

Secondly, When Executing the User Role or URM User Smart Objects, i do not get the users that are in these AD Groups. However, in some situations SOME AD Users from the AD Groups will show up in the  URM User.

 

Is there a setting perhaps on the K2 Five Server that allows these AD Group Users to be resolved? Am i Missing something?

 

I have found this:12489i9CB00DD5652B6ABE.png

 

 

 

Please Advise

Good day   @Cal_Muller;


 May I kindly recommend this for your environment:


https://help.k2.com/onlinehelp/k2five/userguide/5.2/default.htm#ServiceBrokers/SyncService/Sync-Service.htm#Sync


 


This should also work, even if it's for 5.3 it still applies to 5.2


https://portal.k2.com/products/k2five5-3identityserviceoptin


 


If the issue is still not resolved, please execute the stored procedure from this KB article: https://help.k2.com/kb003243


 


Kind regards,


Dumisani


 


Good day Cal_Muller

 

Will you also try the running the query included in the following links if you have not tried it yet:

Failed to resolve 'K2:DomainGroupName ---: https://help.k2.com/support-services/kbt133632,

Failed to resolve 'K2:THEDOMAINTHEGROUP ---: https://help.k2.com/support-services/kbt151266,

Hotfix: Active Directory groups not resolving: https://help.k2.com/kb002124.

Nested AD Groups: https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Nested-AD-Groups/m-p/103659#M34497.

 

Best,

Sunrise

 


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