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Since upgrading to K2 4.7 and K2 5.x, there was a feature implemented that would automatically send an email to the Out of Office designated person whenever a task is assigned to him. Formatted as such:

 

Subject: New Task

Body: You have been forwarded a task: Open Task.

 

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These emails are causing confusion in our environment. Is there a way to disable them and have K2 Out of Office work like it was on K2 versions 4.6.x ?

 

In case you're wondering why it's causing confusion for us. In short, we already have a way to inform the Out of Office assigned person of any new assigned tasks. So, for our end users, the emails sent by K2's new Out of Office feature are redundant. It will be great if we can have it work like it did in K2 4.6.x.

 

Thanks in advance.

Hi  @abdulla ,


 


To disable OOF notifications, please locate the line below in the K2HostServer.exe.config file and set its value to False: 


 


 <outOfOffice notificationsEnabled="True" /> 


 


Please refer to our documentation (How to configure Out of Office > Out of Office Notifications):


https://help.k2.com/onlinehelp/k2blackpearl/userguide/4.7/default.htm#4.Use/K2Workspace_Legacy_/WS_Worklist_OOF.htm


 


 


Regards,


Kimberly


 



K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

Perfect! This solution does exactly what we want, as of K2 version 5.3.

Many thanks!

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