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Hello folks,

when I run the k2 setup file, i am receiving the below error. Do anyone knows about it?

 

I have done the below troubleshooting. 

1. All the pre-requisite are correct 

2. Tried copy the file in a different directory and the same error

3. Ran with admin 

4. apply all the GU update 

 

still, I am having same error.

 

16838i5BB79CEB3DA15532.png

Hello  @ProInception ,


 


Please kindly review the following threads:-


 


Installation Error. K2 Five:


https://community.k2.com/t5/K2-Five/installation-Error-K2-Five/td-p/102335


 


Error occurred during the execution of Setup:


https://community.k2.com/t5/K2-Net-Blackpoint/Error-occurred-during-the-execution-of-Setup/td-p/35265


 


-Grant local administrator rights to the user account running the setup manager.


-Check if there Is antivirus on the machine because it is recommended to disable it during installation. one more thing is that ineed to check also the .net version by editing the registry and going to "HKEY_LOCAL_MACHINESOFTWAREMicrosoftNET Framework SetupNDPv4Full" and checking the Release entry.


 


All the best


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